Cloud Security / CDR · 2024
Adding Real-Time Detection Features to the CDR Dashboard
How adding real-time detection capabilities can transform a traditional security dashboard into a more dynamic and responsive tool — enabling faster, more effective threat mitigation in cloud environments.
- Company
- Cisco · Panoptica
- Platform
- Cloud Detection & Response (Web)
- Role
- Lead Product Designer
- Duration
- 6 weeks · Q2 2025
Overview
We enhanced the Cloud Detection & Response dashboard by integrating live streaming and real-time threat processing. This empowered security analysts to monitor and respond to threats instantly, rather than relying on retrospective data.
My role
As the lead product designer, I led user research, defined requirements with cross-functional teams, and designed the real-time alerting interface with a focus on usability and efficiency.
The challenge & goal
The problem
Security teams relied on delayed data, reducing their ability to respond quickly. Analysts had to refresh logs manually or wait for periodic updates.
Goal
- Detect threats instantly.
- Surface clear, actionable alerts — reducing analyst fatigue.
- Help prioritize alerts and focus on the most critical threats.
- Integrate seamlessly into existing workflows.
Research
To validate the approach, I ran:
- User interviews with analysts to uncover real-world friction points.
- Competitive benchmarking of real-time security monitoring tools.
- Feasibility analysis with engineering on data processing constraints.
Key insights
- Analysts needed an intuitive way to track live threats without alert fatigue.
- Grouping similar threats was essential to reduce information overload.
- Quick-response actions (isolate, dismiss) were critical to streamline triage.
- Analysts needed custom filters and sorting to focus on relevant threats.
Working process
- Understanding user needs — interviewed analysts, worked with PMs to prioritize, aligned on technical feasibility with engineering.
- Stakeholder alignment — led cross-team discussions, facilitated workshops to validate early concepts.
- Wireframing & prototyping — created multiple UI versions, developed interactive prototypes for live-update simulation.
- Iterative refinement — refined event timeline, alert grouping, quick actions; added filtering and sorting to reduce overload.
Design process
The final design introduced a Live Streaming panel that dynamically updated threat events in real time.
- Real-Time Event Timeline — visual timeline of threat patterns.
- Severity-Based Grouping — critical alerts prioritized; related threats grouped to reduce noise.
- Contextual Drill-Down — expanded view with details and evidence.
- Quick Action Controls — respond without leaving the dashboard.
- Customizable Filters & Timeframes — refine event streams.
Design target based on eliminated manual refresh cycles.
Consolidated timeline, drill-down and quick actions into one panel.
Shipped as a validated design concept; not released to production.
Summary
This project showcased:
- The power of early stakeholder alignment.
- The importance of designing for high cognitive load.
- A UX-led approach to building real-time, high-impact features.
